Privacy Policy

Crestworthy LLC

Effective Date: April 10, 2026

Introduction

Crestworthy LLC ("Crestworthy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at crestworthy.com, use our services, or communicate with us via SMS, phone, email, or our website chat widget.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly:

We may collect your name, phone number, email address, business name, and any other information you voluntarily provide through our website forms, chat widget, phone calls, or other communications with us.

Information Collected Automatically:

When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, pages visited, and referring URL. We may use cookies and similar tracking technologies to collect this information.

SMS and Phone Communications:

When you call our business phone number or opt in to receive text messages from us, we collect your phone number and the content of those communications.

How We Use Your Information

We use the information we collect to:

- Respond to your inquiries and provide customer support

- Send transactional SMS messages such as appointment reminders, service updates, and follow-up communications

- Send promotional messages about our services, offers, and updates (only with your explicit consent)

- Improve our website, services, and customer experience

- Comply with legal obligations

SMS/Text Messaging

By providing your phone number and opting in through our website chat widget, contact forms, or by initiating a phone call to our business, you consent to receive text messages from Crestworthy LLC. These messages may include:

- Responses to your inquiries

- Appointment reminders and confirmations

- Service updates and follow-up communications

- Promotional offers and announcements (with separate explicit consent)

Message Frequency: Message frequency varies based on your interactions with us. Transactional messages are sent as needed in response to your activity. Promotional messages will not exceed 4 per month.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and no further texts will be sent.

Help: For assistance, reply HELP to any message or contact us at hello@crestworthy.com.

We do not sell, rent, share, or trade your phone number or personal information with third parties for marketing purposes. Your information is never shared with third-party marketers or placed on any purchased, rented, or affiliate lead lists.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

- Service Providers: We use third-party tools to deliver our services (such as our CRM and messaging platform). These providers are contractually obligated to protect your information and use it only to provide services on our behalf.

- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

- Access the personal information we hold about you

- Request correction of inaccurate information

- Request deletion of your personal information

- Opt out of marketing communications

To exercise any of these rights, please contact us at hello@crestworthy.com.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Crestworthy LLC

Atlanta, Georgia

Email: hello@crestworthy.com

Website: https://crestworthy.com